ZhangNingQu ZhangNingLu 1018Hao LongZhiMeng GouWuZhongXin 3Lou 3431Hao Pu
ZhongShan GongYuan ShiTang
920 m
B1 Zhaofeng Plaza
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.0
Location
9.0
Service
8.5
Dining
6.5
Guest reviews
8.0/10
based on 5 reviews
4.5/5
based on 1184 reviews
8.0
8.0/10 based on 291 reviews
#113 of 4,772 hotels in Shanghai based on Tripadvisor
Mark
United Kingdom,
March
2024
7.6/10
I had a mixed experience at the hotel. The rooms, while spacious with a decent bathtub, were not ready even after a 2-hour wait. The staff provided impeccable service, always attentive but the reservation clerk was a bit disappointing. The location was very convenient in a shopping mall with a wide variety of food options, though the dining experience was average for me. The facilities were decent, but there were some ups and downs during my stay.
Rooms
7.0
The room was of descent size with a decent bathtub, but it was not ready after 2 hours.
Service
8.0
The staff worked hard to make our stay enjoyable, providing impeccable service quality. However, the reservation clerk was a bit disappointing.
Location
9.0
The hotel is located in a very convenient shopping mall with plenty of food and shopping options, easily reachable by public transportation.
Dining
6.0
The dining options were average buffet style, not quite up to a 5-star standard for me.
Facilities
8.0
The hotel had a variety of facilities available for guests to enjoy during their stay.
Mary
United States,
October
2023
8.4/10
My stay at the hotel was delightful, with clean and comfortable rooms in one of the best Renaissance hotels worldwide. The tiny bathroom without a tub was a slight downside, but overall, the experience was excellent. The impeccable service from the friendly and professional staff, who go the extra mile to ensure a pleasant stay, truly stood out. The convenient location near shopping centers, restaurants, and accessible public transportation elevated the overall experience, making it a top choice for travelers. The dining options were satisfactory, with a variety of dishes, although I might explore other dining venues next time.
Rooms
9.0
The rooms were very good, clean, and met the high standards of a Renaissance hotel.
Service
9.0
The staff, notably the management, provided ultra-professional and friendly service, making every effort to ensure a memorable stay.
Location
9.0
The location was very convenient, with easy access to public transportation, shopping malls, and a diverse food scene, making it a prime choice for travelers seeking accessibility.
Dining
7.0
The dining experience offered a decent selection of dishes, including a custom omelette service and daily dim sum, but I might opt for other dining options in the future.
Facilities
8.0
The facilities provided everything needed for a comfortable stay, adding value to the overall experience.